It starts from nothing
Every question begins by re-explaining the business.
AI adoption for UK businesses
Your business already produces the evidence of how it works: emails, documents, records, transcripts. What it has never produced is the reasoning behind any of it. We read the evidence, interview the people who hold the reasoning, and map the two together into one brain your systems and your AI can act on.
The problem
Everyone has the same models. None of them have seen your rates, your standards, or the reason behind a single decision you have ever made. So you get answers that sound right and are wrong for you.
Every question begins by re-explaining the business.
Well written, wrong for you. Someone fixes it by hand.
What one person works out never reaches anyone else. Every month starts again.
The answer
One half is objective and already written: every email, document, record and transcript your business has produced. The other half is subjective and never written: why you priced it that way, why you said no, what a good job actually looks like. Neither is much use alone. Mapped to each other, they are a brain.
What it can do
Two jobs, from the one structure.
01It assists your team
They ask it something, or they tell it to make something. Either way it answers from your written rules, and shows which ones it used.
“What should we quote for this?”
What the last four like it sold for, and what they actually cost to deliver.
“What will we have to turn away next quarter?”
Work already committed, against the people who can actually do it.
“Why did we agree to that with this client?”
The decision, the thread behind it, and the document that recorded it.
“Draft the proposal for this enquiry.”
Back in your format, at your rates, with the margin already checked against your floor.
“Build the pack for Thursday’s board meeting.”
Pulled from the systems, in the layout you use, with last month’s commentary brought forward.
“Write this up so it passes a file check.”
Against your own standard, with the reasoning recorded the way your reviewer expects to see it.
02It automates the work
Nobody asks. Something happens, and the work is done.
The proposal is drafted from the three closest jobs you have won, at your rates, margin already checked.
Sales lead reads it and sends itThe pipeline report and the cash position are already built. Nobody rebuilt a spreadsheet.
Logged, and reviewable afterThe billable lines, the retro and the case study are written up from the record.
Delivery lead approvesThe account owner is told that week, with what changed and what it cost. Before the client says anything.
Account owner decidesThe reply is written, using that account’s history and your policy. Ready to send.
Support checks and sendsThey are briefed on how their job actually works, and can ask it the things they would rather not ask twice.
Logged, and reviewable afterYou decide which of these run on their own and which wait for a person.
Case study
£1m revenue. Turning work away and about to hire for it.
The costed breakdown
Their own map, with the company name removed. Click a division to read every process in it, the hours it takes today, and whether it gets automated, drafted for approval, or left with a person.
HOURS × RETURN FACTOR × £35/HR × 48 WEEKS | AUTOMATED 0.8 · DRAFTED 0.5 · TRAINED 0.2
All thirteen divisions and all ninety-four processes, as they were mapped. Division totals are theirs; the split of hours inside each division is modelled to them. Illustrative estimates, not forecasts.
It runs without anybody starting it. Only where the rules can be written down and the result checked afterwards.
We build the part that produces the work. Your person reads it, changes what is wrong and sends it.
The job needs judgement or a relationship, so it stays with the person. We teach them to do it with the brain behind them.
The map is yours at the end of month one, whatever you decide next. Builds are quoted against it, cheapest payback first.
Forty thousand applications a year, screened by hand. We built their own investment judgement into a system that does the first pass, then checked it against them.
Three sites running on five separate tools, twenty spreadsheets and paper diaries. One platform replaced the lot, built to feel like Excel because the clinicians had refused everything else.
Clinicians spent hours assembling patient data before they could apply any judgement to it. Bloodwork, lifestyle data and lab results now arrive in one view, before the appointment.
“This has fundamentally improved how quickly we can move from raw data to insight. We’ve cut pre-analysis time dramatically and can deliver more holistic recommendations with greater confidence.”
“By embedding intelligent automation into our workflows, Follow the Rabbit gave our teams the space to push creative boundaries without being slowed down by the operational grind.”
“Follow the Rabbit combines clear focus with strategic thinking, aligning with our needs while innovatively pushing boundaries to drive impactful results.”
“Rabbit helped change the way we thought about driving retention through their consultancy and psychological framework. Working with them we saw a 90% user return vs. rate alone.”
Worker Bee (Banijay UK) 30%+ fewer pickup shoots · Dentsu 40% faster content delivery · Unidays 90% user return rate · DAZN AI roadmap used to choose between pilots